Is Love Holidays ATOL Protected?

Is Love Holidays ABTA protected?

No, we recently decided to end our membership with ABTA due to our differing views on certain policies.

ABTA, on the other hand, is only a trade body and doesn’t give customers any form of financial protection for flight inclusive package holidays.


Can I get a refund on love holidays?

If we cannot offer you an alternative, or even if you just prefer, we will provide you with a full refund of any payments made for the Package.

What’s the difference between Abta and Atol?

While ATOL is a compulsory licensing system run by government, ABTA is a voluntary scheme that Travel agents can sign up to and become a member. ABTA has a specific code of conduct that its suppliers have to abide by in order to be certified and there is a lot of protection if things go wrong with your holiday.

What happens if love holidays cancel my holiday?

We will not take future payments if your holiday has been cancelled and your holiday falls within our cancellation period policy. If you have had payment taken for a cancelled holiday this should not have happened, and we will refund any payments taken in error, as promptly as possible.

Are Loveholidays refunding Cancelled holidays?

When customers contacted LoveHolidays to request a refund for a cancelled holiday, they were told they would only receive money back for their flights once the firm had received refunds from the respective airlines. … by 31 December 2020: customers will receive refunds for holidays cancelled before 1 November 2020.

What happens if I cancel my holiday?

If you need to cancel your holiday, you’re not legally entitled to a refund from the travel agent or tour operator. But you might be able to claim back the cost of the holiday from your travel insurance provider. Check your travel insurance policy to see if you’re entitled to make a claim.

Are love holidays still trading?

Loveholidays and On the Beach quit trade body ABTA so they can avoid paying refunds in full. Loveholidays has followed fellow package travel firm On the Beach in resigning from the trade body ABTA, in a move to avoid paying full refunds to some customers hit by coronavirus cancellations.

How do you get a hold of love holidays?

If you are trying to get through to us, please either email or send us a message on Facebook with your HAY booking reference and best contact telephone number and a member of our Customer Services team will contact you very soon.

Is it safe to book with love holidays?

They are legit and if you’ve received confirmation of booking, not confirmation of booking request, then the elements you requested have been booked. The vast majority of people who book with OTAs like Love Holidays have absolutely no problems.

Is Loveholidays a package holiday?

As your holiday is a ‘package’, you automatically have the rights and protections under The Package Travel and Linked Travel Arrangements Regulations 2018 (“The Package Travel Regulations”). As the organiser of your package holiday, loveholidays are obliged to take all reasonable steps to return you to the UK.

Who are love holidays owned by?

Founded by Alex Francis and Jonny Marsh in 2012 and now a team of 140, loveholidays allows customers to create bespoke holidays through ‘discovery search’.

Who is the CEO of love holidays?

Donat RetifDonat Retif – CEO – loveholidays.

Is love holidays covered by Atol?

As an online Travel Agent, all our flight plus hotel holiday bookings are financially protected by an Air Travel Organisers Licence (ATOL) scheme. … Every part of your flight plus hotel booking is financially protected by the ATOL scheme. Our ATOL number is 10989.

Can I cancel my holiday love holidays?

You can cancel any time before departure as long as you pay Love Holidays cancellation fees. … As long as you have access to your LOV reference number and the head passenger’s name, you can log on to Love Holiday’s website and go to Manage My Booking and proceed with the cancellation.

Is love holidays part of TUI?

We are a trading division of TUI UK Limited, Company Number 02830117, having its Registered Office address at TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex RH10 9QL and Our Agreement With You sets out what you are legally entitled to expect from us when you buy a Package Holiday from us …