Quick Answer: Why Is My Amazon Buyer Account Suspended?

Why would my Amazon account be locked?

First, check the email you’ve been sent by the Amazon account specialist as it may contain a specific reason for the lock, such as; an incorrect billing address for your payment card, or a suspicious login from a foreign IP address..

What happens when your Amazon account is suspended?

When your account is suspended, Amazon notifies you and also tells us (more or less) about what’s the specific reason and the products (the ASINs) implied on the decision.

How do I contact Amazon if my account is locked?

Online ChatLog in to an active Amazon account. … Once logged in, contact support via chat.Provide verification details when asked.Ask for an account specialist and explain the situation.The account specialist should be able to help you reinstate your account.

Why is Amazon saying my password is incorrect?

If you haven’t signed in from another PC and still the amazon login page is displaying “Amazon password incorrect” message, then your account has been disabled or suspended by Amazon. Amazon didn’t mistakenly suspend your account, but it is due to they have tracked some suspicious activity from your account.

Can you put your Amazon account on hold?

From your account page go to settings, click on account information, click on listing status and put your account on inactive.

How do I fix a suspended Amazon account?

In your appeal, identify the reason(s) for suspension.Do take responsibility and acknowledge the harm done to the customer.Do tell Amazon you are committed to providing awesome customer service and you realise it is a privilege to sell on their site.Don’t criticise Amazon’s product quality process.

Why did Amazon put my account on hold?

HOLD strictly means Amazon has flagged your account for Security reasons, suspected unauthorized access, duplicate accounts, or account information unconfirmed (bank account, credit card, address, Tax ID, phone number, email). Amazon will put your account on hold if too many of these things change at once.

How do I Unsuspend my Amazon account?

Steps to get your Amazon account reinstated from a suspension:Read the suspension notice. … Diagnose the reason suspended, and identify how to adhere the policy Amazon claims you violated.Fix the problem.THEN – Write an appeal response to the suspension.Wait 7 days.More items…•

Who do I call if my Amazon account has been hacked?

(888) 282-2406At this point you should call Amazon’s security department at (888) 282-2406 and tell them that your account has been breached. They’ll be able to provide further assistance and help you keep an eye on your account activity in the coming days.

How long does Amazon suspend your account?

2-5 weeksAccount suspensions are permanent, unless successfully appealed. There’s no expiration date. Appeals are running 2-5 weeks right now. If you post the suspension notice and other emails from Amazon we might be able to help interpret them.

How can I get my Amazon account back?

To regain access to your account, you’ll need to verify your identity by providing a scan or photo of a government-issued identity document. To protect your account, we won’t be able to make changes to your Two-Step Verification settings until your identity is successfully verified.